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Commentary - Dealing with Rogue Consultancies

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The number of  scams in the first five months of 2020 has increased to almost 30 times compared to the same period last year in Singapore with eCommerce scams proving to be the most common in the first three months of the year, with "Covid-19 related items" accounting for about one in four such cases.

Fake loan schemes were another common tactic as scammers got away with at least $41.3 million in total between January and March this year.

In this unprecedented times, it is common that unfortunate individuals gets taken advantage of in view of their desperation to attain specific objectives. For us in the Immigration Consultancy business, it is no different. Recently, the Straits Times reported

We are living in a time whereby foreigners who are presently on valid work passes are worried about the stability of their jobs and their ability to continue supporting their families' livelihood in Singapore.  While the situation with Covid-19 and its impact on global economies is beyond control, securing Permanent Residence in Singapore is one way which enables these foreigners to continue plying their trade here, without having to go back to their home countries.

How do foreigners ensure that the consultancies and agencies supporting their endeavors to secure Singapore Permanent Residence and/or Citizenship are trustworthy? A good and quick audit to help you is to spend a little bit of time doing some research and ask yourselves :

1. Does the Company Possess Genuine, Knowledgeable Professionals?
If you have spent sufficient time seeking professional immigration help, you would have noticed that many companies claim to be highly knowledgeable on immigration policies and laws and have ex-ministry members within their ranks. Can they actually back these up? Are they transparent with the actual profiles of knowledgeable personnel within their company to back their claims? Do they produce good informational content to public and their clients to indicate that they possess actual knowledge in their field of craft?

2. Does the Company Possess a Genuine Track Record?
Longevity in the industry does not guarantee success. May companies out there blow their own trumpet and lay claims on having a stellar track record. It is another thing to actually be able to show it. A genuine company will not shun away from being transparent about their achievements and success.

3. What does the actual clients have to say about their experience?
There is no better way to gauge the effectiveness and credibility of a company than hearing from their clients directly. Do spend some time combing through forums, checking out actual customer reviews on Google or various of the company's social media platforms before parting with your hard earned money.

4. Does the company engage in false selling / misrepresentation / high-pressure sales tactics?
The spirit of fair competition may not be a virtue that many companies actually practices, especially in these times when businesses are struggling to survive. Do not be lured or fooled by very attractive and gimmicky false claims promising high approval and success rates, when quite simply, these approvals lie within the control of the Singapore government!

Further, if a company is truly confident in their product and service, you would not ponder if you had indeed made a good investment and the right choice in partnering the firm on your Singapore PR / Citizenship application.

5. Does the company have ongoing / past legal lawsuits?
On top of having sound track record, it is also important that you do your due diligence in ensuring that you are working with a company that is not battling legal lawsuits or have criminal allegations / associations presently or in the past. Do a simple Google Search or ask around in the expat forums and determine if the company in question may require further scrutiny before further commitment.


As Immigration Consultants,  on top of establishing a professional and ethical way of running our operations, it is also important to keep ourselves abreast with the latest immigration policy updates that answers all clients' concerns. Having maintained strong and healthy relations with the various ministry counterparts, we are also able to access and analyse information that directly impacts Foreign Talent and their long-term plans in Singapore.

If you are interested to apply for Singapore PR, Citizenship, arrange for a free Consultation with us to receive the latest in advisory and understand how we can help sharpen your profiles. Have a chat with us today by filling in our Inquiry Form at the bottom of the page or call us at +65 6493 1830 or email us at info@iasg.com.sg

Muhammad Ryhan

Author: Muhammad Ryhan

Ryhan brings with him close to 15 years of relevant client-facing experience across the Financial, Marketing, Media, and Government sectors. Moving ahead from what was predominantly a business development and sales role, he is now responsible for representing the company in the final delivery of solutions to end clients. As the intermediary between internal operations and front-line staff, the role requires a certain set of skills key to balancing the dynamics of the whole solutions chain. In addition, Ryhan still continues with the engagement, educating and bringing in of new business. He also takes the lead in the Marketing, Branding, and Recruitment functions of the company.

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Immigration@SG LLP
1 Raffles Place
#26-02, One Raffles Place, Tower 1
Singapore 048616

General Enquiries:
+65 6493 1830

PR & Citizenship Consultation:
+65 6493 1830

Work Pass Enquiries:
+65 6493 1825

Mondays to Fridays, 8.30am to 7pm
Saturdays, Prior arrangements necessary

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